Effective 3/17/2023
Tideline Logistics, LLC is committed to protecting the privacy of your personal information. Personal information is any information that relates to you, identifies you personally or could be used to identify you, such as your name, email address, phone number and physical address. This Privacy Policy sets forth our policies regarding our collection, use and disclosure of your personal information.
This Privacy Policy applies to all personal information collected by Tideline Logistics, LLC when you do any of the following:
(i) use our services;
(ii) participate in any written, electronic, and oral communications with us; or
(iii) use any of our websites http://www.tidelineLogistics.com, (the "Website").
We may update this Privacy Policy from time to time by posting the new Privacy Policy on this webpage and updating the effective date at the top of this Privacy Policy. You are advised to review this webpage periodically for any changes to the Privacy Policy.
1. Personal Information We Collect From You
We collect personal information when you use our services, communicate with us about our services, or submit personal information on the Websites. The types of personal information that we may collect about you include:
2. How We Use Your Personal Information
We will only use your personal information as described in this Privacy Policy or as disclosed to you prior to such use.
a) To Provide and Maintain our Service
We will use your personal information to provide information or deliver services that you request. If the service is to be performed by a third party then we will disclose the applicable information to the third party performing the services as required for them to perform the services.
b) To Provide You with Service-Related Communications
We will send you administrative or account-related information to notify you about the provision of our services. Such communications may include information about the status of your shipment, confirmations of your transactions, claims information, security updates or other relevant service-related information. We process your contact information to send you such communications.
c) To Provide Customer Support or Respond to You
When you contact us with questions, concerns, feedback, or issues we collect the information that you provide to respond to you and to ensure your continued use and enjoyment of our services.
d) For Internal Use
We will use your information to analyze the provision of our services so that we can improve our services and detect, prevent and address technical issues.
3. Disclosure of Your Personal Information
We may disclose your personal information as described below.
a) Service Providers
We may employ third-party companies and individuals to assist in providing services to you on our behalf, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
b) To Comply with Law
Our services are subject to certain laws and regulations which require us to disclose your personal information. Under certain circumstances, Tideline Logistics, LLC may be required by law to disclose your personal information or in response to valid requests by public authorities (e.g. a court or a government agency). Tideline Logistics, LLC may disclose your personal information in the good faith belief that such action is necessary to comply with a legal obligation or to prevent or investigate possible wrongdoing in connection with the services.
4. Cookies and Other Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Websites. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tideline Logistics, LLC also uses other tracking technologies such as beacons, tags and scripts to collect and track information and to improve and analyze our Websites.
a) How We Use Cookies
Generally, we use first-party and third-party cookies; (i) to make our Websites function properly, (ii) to provide a secure browsing experience during your use of our Websites, (iii) to collect passive information about your use of our Websites, (iv) to help us improve our Websites; (v) to remember your preferences for your convenience; and (vi) to advertise our services to you and measure how you interact with our marketing campaigns.
b) How We Use Other Tracking Technologies
To see how our Websites are performing we sometimes use conversion beacons, tags, scripts and pixels, which fire a short line of code to tell us when you have clicked on a particular button or reached a particular page. We also use these tracking technologies to analyze usage patterns on our Websites. The use of these technologies allows us to record that a particular device, browser, or application has visited a particular webpage.
c) Types of Cookies on Our Websites We use the following types of cookies on our Websites:
d) Third-Party Cookies
These are cookies provided by third-party service providers and belong in one of the cookie categories described above. These third-party providers process your personal information on our behalf pursuant to our instructions and consistent with this Privacy Policy.
(e) Google Analytics
We use Google Analytics to provide third-party analytic cookies that monitor and analyze the use of our Websites. Google Analytics is a web analytics service offered by Google LLC ("Google") that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. For more information on the privacy practices of Google, please visit the web page: https://policies.google.com/privacy?hl=en. A Google Analytics Opt-out browser plug-in provides visitors with the ability to prevent their data from being collected and used by Google Analytics, available at: https://tools.google.com/dlpage/gaoptout?hl=en.
f) Your Choices We may provide you with the ability to opt-in or opt-out of our use of certain cookies based on the laws applicable to your location. You can also enable, disable or delete our cookies and third party cookies through the browser you are using to access our Websites. To do this, follow the instructions provided by your browser (usually located within the "Help", "Tools" or "Edit" settings). Please note, if you set your browser to disable cookies, you may not be able to access secure areas of our Websites and parts of the Websites may not work properly for you.
5. Security of Data
The security of your data is important to us but no method of transmission over the Internet or electronic storage is guaranteed to be secure. Our security measures include industry-standard, reasonable physical, technical and administrative measures to prevent unauthorized access to or disclosure of your information. We cannot guarantee the absolute security of your information.
6. Retention of Data
Tideline Logistics, LLC will retain your personal information as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.
7. Children's Privacy
Our services are not directed to anyone under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent we will take steps to remove that information from our servers.
8. Data Requests
If Tideline Logistics, LLC has collected your personal information you have the right to request: (i) access to personal data that we have collected about you at the time of your request and during the 12 months before your request, (ii) the categories of sources from which your personal information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom we have shared your personal information, (v) that we correct the personal data that we have collected about you, (vi) that we delete the personal data that we have collected about you, (vii) that we restrict the use of your personal data, or (viii) an electronic copy of your personal information to transmit to another service provider. You may also object to our processing of your personal information.
9. Other Websites
The Websites may contain links to other websites over which we have no control. We are not responsible for the privacy policies or practices of other websites that you visit though a link on the Websites.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us.
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